How much is a subscription to GaS?
The price for the entire network is $7, and every show offers a unique discount code that will both get you a two-week free trial, and 15% off the entire network.
What are the benefits of subscribing?
First off, you’d be supporting a show (or shows) that you love, and that warm and fuzzy feeling should be enough. But – if the warm and fuzzies don’t do it for ya – how about this?
- WATCH LIVE
- CHAT LIVE
- Listen/Watch commercial free
- Access all the archives (audio and video)
- Access to BONUS content
- Listen/Watch before the podcast is released to iTunes/Google Play etc.
- Access to the Forums
How much earlier do the shows come out on GaS Digital?
Most shows – have a 5-day delay before the free podcast is released. Some, more topical shows – are released 2 days later.
Why am I hearing commercials? I was told with a subscription I wouldn’t hear commercials?
Please make sure you are listening either to the audio on GaS Digital or via our private RSS feed. If you are listening to the free podcast page anywhere – you will hear commercials (if you only see 10 episodes on the podcast page, you are listening to the free version of the show).
How do I get a single channel subscription?
These are no longer being offered – it was part of a launch promotion, and those that got it – are grandfathered in for as long as they keep their accounts active.
I stopped my single channel subscription, how do I get it back?
At this point – we no longer have that ability on the site. So please make sure you keep your payments up-to-date if you want to keep your single channel subscriptions.
Do you have an app?
As of right now – it is being beta-tested with the hopes of launching by summer.
Is there a way to download the audio?
Yes, you can individually download any audio file, on that episode’s audio page, or you can use the private RSS feed in any podcast app that allows for password feeds (iTunes, Podcast Addict, Beyond Pod are some great examples!) iOS is strange with downloading files, but you can use iOS downloader to fix that problem:
How do I use the password protected RSS feed in my podcast app?
All shows have both the free newest 10 eps feed as well as the password protected feed. The free feed, you can just click subscribe on whichever app you are using to listen to the show on, but if you are a member, and are looking to access all the archives you need to use the password protected feed. Most podcast apps do this by having you put in the RSS feed, and then you will be prompted to add your username and PW. Apple has a stranger way of doing it - that will hopefully be resolved soon, but you need to add your username and pw in the actual RSS feed like so "https://username:[email protected]/feed"
My RSS feed isn't updating. What should I do?
First off – please verify that you have access to the entire network, as the RSS feed is only available to HIGH OCTANE (full) Subscribers. If you do have a full sub, please try deleting and re-entering your information, and if that still doesn’t work, please open a ticket here
Can I download the video versions of the shows?
Video download will be available on the APP when it launches, but as of now – there is no way to download the video.
Can I change my username?
Your username is set in stone, you can however cancel your subscription and then re-subscribe with a new username.
Can I buy a yearly subscription?
We offered 100 of these as a holiday promotion, but are planning on offering it again soon
Can I purchase a gift-subscription for a friend?
Same as the yearly subscriptions – this was offered around the holidays, but we plan on making this a permanent feature by summer.
How do I upgrade my subscription?
If you are one of the first group of people who subscribed to a single channel subscription – you may upgrade to full at any time. Simply login to GDN, then under MY ACCOUNT select to upgrade your account. If you paid through paypal – you will then be taken to the paypal page where you’ll be promted to login with your paypal information to upgrade your account.
How do I cancel my subscription?
Well, first we are sorry to see you go – and of course you can (but why would you). Simply go under MY ACCOUNT, and click Subscriptions on the left, then click the Subscription number or the View button to open the subscription form, then click the Cancel button to cancel subscription. Please note that if you’ve paid via PayPal, you must also cancel recurring payment via PayPal website – as we do not control PayPal’s methods.
How do I change my payment method?
If you are switching from PayPal to a regular CC, the only way to do that is to cancel your subscription. If you are just updating your existing CC information – you can do that under the MY ACCOUNT page, by clicking Subscriptions on the left, then click the Subscription number or the View button to open the subscription form, then click the Change Payment button to open the Change Payment Method form.
I think I was overcharged, what should I do?
Mistakes happen. Please open a ticket here – and we will get to the bottom of this!
I am a podcaster and I am interested in joining the network. How do I do that?
As of right now we aren’t looking for any new shows. If and when we do – we will post across our social media platforms (everywhere @GaSDigital).
How do I get my player to stop freezing or skipping?
We are constantly making updates to improve service. These days with PC, Mac, iPhones, Androids, Tablets, ChromeCast, etc – it can often cause player malfunctions.
First – we ask that you please troubleshoot a bit on your own.
- Clear your browser cache, and restart
- try a different browser, or a different device to see if the problem isn’t just on that system.
- Log Out of our website and login again.
- On PC’s EDGE seems to work best
If the problem persists, please open a ticket here with the device, os, browser you are using, and we will do our best to get you up and running.
The Audio has stopped mid-way thru watching a video, What can I do?
Please see the above steps, and try them as well. We are working on having the player be universal, but with so many operating systems, it certainly is no easy task.
How do I turn off the sound on the chat box during the live show?
Just click the little button on the bottom of the chat box near your name and select SOUND OFF
Where is the bonus content?
Every show’s page has a BONUS CONTENT section as a tab to the right of the SHOW PAGE
How long does it take after a broadcast for a show to become available on the website?
Generally, within a few hours at most, but sometimes due to factors beyond our control it could take as much as 24 hours. We do our best to have the show up as quickly as possible.
Where is the schedule of shows?
CLICK SHOWS, then SCHEDULE. Plus, you can always see what show is coming up next on the right side of the main page.
Do you have an Alexa skill?
Yes, ask Alexa to ADD GaS DIGITAL SKILL and you can then find out what shows are up next, learn more about shows, and play the last episode of any show on GaS.
I’ve subscribed, but forgot to use a code, what do I do now?
You can unsubscribe – and then re-subscribe with the code. Once you do so, open a ticket here and explain what happened, and they will refund the initial payment.
I purchased an item in the store, and it hasn’t arrived yet. What do I do?
Please open a ticket here with your order # and we will look into as soon as possible.
I would like to snail-mail something to GaS Digital Studios, how do I do that?
GaS Digitial Studios
151 1st Ave #311
New York, NY 10003
SPECIFIC SHOW QUESTIONS.
What is the address of The Creek & The Cave for LOS Live?
If you’d like to join Legion of Skanks LIVE – The address is 10-93 Jackson Ave, Long Island City, NY 11101. LOS is done every Wednesday night at 9PM. On rare occasions, they do tape shows in advance, so please contact any of the skanks via twitter to confirm the show that week is live if you want to make sure.
How do I join the Part Of The Problem Inner Circle Facebook Group?
Once you have full membership – you can access the POTP forums, there you will see a FACEBOOK GROUP thread, simply post there with your FB name – then go to Facebook, search the group, and request an add. and you will be added within a day or so.
How do I get in to Roastmasters in NYC?
Roastmasters is filmed every Tues live 10PMET at The Stand in NYC – located at 239 3rd Ave, between E19th & 20th St
Where can I access The SDR Show spotify song of the week?
That playlist can be accessed here.
How do I reach a specific show or host?
On every show page is the twitter handles of each host, you can follow them – and reach out to them there.
I have a question not answered here, please help.